Returns and Refunds Policy

At Japanese Taste, we want you to be completely satisfied with your purchase of authentic Japanese goods. If you are not happy with your order, you can initiate a return within 30 days of delivery for a refund or exchange provided the items are in their original, unopened condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that all seals remain intact and the product is protected for transit.

• 3.
  Ship the Item

  Affix the provided return label or ship the package via a tracked postal service to our warehouse in Japan.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.